• People Served
  • Water Connections
  • Wastewater Connections
  • Water Treatment Facilities
  • Wastewater Treatment Facilities
  • Wells
  • Miles of Main
  • Public Water Systems (PWSIDs)
  • Employees

Aqua Virginia Service Territory

Cold weather advisory: Preventing frozen pipes this winter.

Learn more about lead and drinking water: Lead Fact Sheet

For any questions or concerns relating to customer service, please call 877.987.2782

Aqua Virginia, a subsidiary of Aqua America, provides service to more than 81,000 residents across the Old Dominion State. Customers in Virginia can pay their Aqua water bill online through WaterSmart e-billing or any number of convenient ways to pay

Albemarle, Botetourt, Brunswick, Caroline, Carroll, Charles City, Chesapeake, Culpeper, Cumberland, Dinwiddie, Essex. Fauquier, Fluvanna, Franklin, Frederick, Goochland, Greensville, Hanover, King William, Lancaster, Madison, Mathews, Mecklenburg, Middlesex, New Kent, Northumberland, Orange, Powhatan, Richmond, Shenandoah, Spotsylvania, Sussex, King George, Montgomery, Westmoreland and York counties.

Total mileage: 490 square miles

Water Sources: Surface water from the Rivanna River serving the Lake Monticello community and groundwater from the Middle Potomac Aquifer with 334 wells and 269 well stations.

Aqua Virginia Leadership Team

John Aulbach

Cliff Parker
Director of Business Development

Luther Ghorley, Jr.
Area Manager

Michael J. Divers
Field Supervisor

Aqua Virginia Business DevelopmentWater and Wastewater
Cliff Parker
804.749.8868, ext. 54412
(M) 804.310.0398

Regulatory Agencies

Virginia Leak Adjustment Form

Download the Virginia Leak Adjustment Form