Special Alerts

Sep 01, 2021 : Texas Coronavirus Relief Bill Rental Assistance Program
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Special Alert

Texas Coronavirus Relief Bill Rental Assistance Program

Sep 01, 2021

Do you need help to pay your rent and utility bills?

If you are experiencing financial insecurity due to the COVID-19 pandemic, you may qualify for rent and utility assistance through the Texas Rent Relief Program

The program serves renters who meet certain eligibility requirements.

Who is Eligible?

To qualify, a tenant should meet the following requirements:

  • You are seeking assistance for Rent and/or Utilities for your primary residence, located in Texas.
  • Your household income is at or below your county limit.
  • Your monthly rent is at or below the program limit of $4,600
  • You have a past-due utility notice, past-due rent notice, or eviction notice
  • You or someone in your household has experienced Reduction/loss of income, increased expenses or qualified for unemployment benefits due to the financial impacts related to COVID-19.

For more information on how to apply, visit https://texasrentrelief.com/ or call 1-833-989-7368.


  • People Served
    196,000
  • Water Connections
    48,000
  • Wastewater Connections
    13,000
  • Water Treatment Facilities
    480
  • Wastewater Treatment Facilities
    57
  • Wells
    750
  • Miles of Main
    1,600
  • Public Water Systems (PWSIDs)
    375
  • Employees
    120

Aqua Texas Service Territory

Crestwood Wastewater Treatment Plant:
Crestwood WWTP TCEQ Renewal Application Attachments found here.
Crestwood WWTP TCEQ Renewal Application Administative Report here.
Crestwood WWTP TCEQ Renewal Application Technical Report found here.
Notice of Application and Preliminary Decision for TPDES Permit for Municipal Wastewater Renewal found here.
Aqua TPDES Permit No. WQ001253001, EPA ID No. TX0090697 found here.


Docket No. 51506 – Customer Notice: Sales, Transfer, Merger transferring Aqua Utilities, Inc. facilities to Aqua Texas, Inc. (Brazoria, Harris, Liberty, Matagorda and Montgomery Counties, TX):

Maps of Requested Areas
Notice to Customers


Learn more about lead and drinking water: Lead Fact Sheet

For any questions or concerns relating to customer service, please call 877.987.2782

For information regarding Texas tariffs, please visit the Water Rates section of our website here and enter your mailing address.


Aqua Texas, an Essential Utilities Company, serves about 177,000 people in 53 counties across the Lone Star State. Customers in Texas can pay their Aqua water bill online through WaterSmart e-billing or any number of convenient ways to pay

North Texas: Anderson, Bosque, Camp, Cherokee, Cooke, Denton, Erath, Grayson, Gregg, Henderson, Hood, Hunt, Johnson, Marion, McLennan, Parker, Rockwall, Smith, Somervell, Tarrant, Taylor and Wise counties.


Central Texas: Bandera, Bexar, Burnet, Comal, Gillespie, Guadalupe, Hays, Kendall, Kerr, Live Oak, Medina, Nueces, Travis, Williamson, Wilson and Victoria counties.


Southeast Texas: Brazoria, Chambers, Fort Bend, Grimes, Harris, Jefferson, Liberty, Matagorda, Montgomery, Orange, Polk, San Jacinto and Wharton counties.


Water Sources: Groundwater from 547 wells.


Aqua Texas Leadership Team

Robert Laughman
President

Dan Rimann
Vice President, Operations and Engineering

Brent Reeh
Southwest Area Manager

Chris Garcia
Southeast Area Manager

Darryl Waldock
Northern Area Manager

Scot Foltz
Environmental Compliance Manager 

Beirj Bagdasarian
Controller


Aqua Texas Business Development
Water and Wastewater
Troy Hill
Business Development Director
(512) 745-2813
http://www.waterbyaqua.com/


Regulatory Agencies

Public Utility Commission of Texas (Effective 9.14)
Texas Commission on Environmental Quality


Texas Leak Adjustment Form

Download the Texas Leak Adjustment Form


Texas Service Application

TX - Customer Service Agreement
TX - Customer Service Agreement (Spanish)
Click here to complete the TX application on-line via DocuSign
Haga clic aquí para completar su solicitud de TX en línea a través de DocuSign