Special Alerts

Sep 10, 2021 : Fraud Alert for Aqua Indiana Customers
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Special Alert

Fraud Alert for Aqua Indiana Customers

Sep 10, 2021

Aqua Indiana has been made aware of a recent incident in Dyer, Indiana of an individual falsely representing an Aqua employee who gained access to a customer’s home and stole personal property from the home.. Please know that all Aqua employees will only show up at their scheduled appointment time in company uniform with their identification. For more information please visit the Customer Service Section of our website.

  • People Served
    89,000
  • Water Connections
    1,330
  • Wastewater Connections
    26,600
  • Water Treatment Facilities
    1
  • Wastewater Treatment Facilities
    12
  • Wells
    2
  • Miles of Main
    488
  • Public Water Systems (PWSIDs)
    3
  • Employees
    45

Aqua Indiana Service Territory

Aqua Indiana, an Essential Utilities Company, is a regulated public utility that provides water and wastewater services to 30,000 customers across Indiana. Our 44 employees are industry professionals who live in the communities we serve and are committed to protecting and providing Earth’s most essential resource – water.

Customers in Indiana can pay their Aqua water bill online through WaterSmart e-billing or any number of convenient ways to pay. 

Learn more about lead and drinking water: Lead Fact Sheet

For any questions or concerns relating to customer service, please call 877.987.2782

Aqua currently provides water and wastewater utility service in Allen, Clark, Crawford, Floyd, Hancock, Hendricks, Huntington, Lake, Marion, Montgomery, Morgan, Porter, St. Joseph and Whitley counties.
Indiana Map

The Northern Indiana region includes the Aboite Wastewater Division in Allen and Whitley counties, the South Haven Wastewater Division near Valparaiso, the Lake County water and wastewater systems near Dyer, and the Wedgewood Park water system near the Michigan state line.

The Central and Southern Indiana region includes Darlington Water and the Hendricks, Western Hancock, White Oak, Wildwood and Wymberly wastewater systems. The company also has an operations and maintenance contract with the Town of Ingalls water utility.

Aqua Indiana 2020 Community Partnership Report

Aqua Indiana Leadership Team

Kari Bennett
President
KBennett@aquaamerica.com
317.577.1390 x55206

Jeffery Gard
Manager of Operations
JWGard@aquaamerica.com
260.625.4700 x55241

Kieran Tansy
Area Manager, Central and Southern Indiana
KFTansy@aquaamerica.com
317.716.6026

Jim Shields, P.E.
State Engineer
JEShields@aquaamerica.com
317.577.1390 x55207

Business DevelopmentKari Bennett
President
KBennett@aquaamerica.com
317.577.1390 x55206

http://www.waterbyaqua.com/

New Development ProjectsSarah Baker
Northern Indiana Construction Coordinator
SVBaker@aquaamerica.com
260.403.9496

Aqua Indiana Sanitary Sewer Construction Standards
Aqua Indiana Low Pressure Sewer System Specifications
Aqua Indiana Lift Station Construction Standards 
Aqua Indiana Details and Specifications (24x36)

Kieran Tansy, Area Manager
Central and Southern Indiana
KFTansy@aquaamerica.com
317.716.6026

Learn how Aqua Indiana can help your water or wastewater utility.

IndianaTariffs

Regulatory Agencies

Regulatory Documents

Indiana Leak Adjustment Form

Download the Indiana Water Leak Adjustment Request Form
Download the Indiana Sewer Leak Adjustment Request Form