A Medical Certificate is written confirmation from a customer’s physician or nurse practitioner that the customer, or someone else living at the property, has a medical condition that would be aggravated if Aqua shut off the water (usually for non-payment). Once received by Aqua, a valid medical certificate gives the customer 30 days to pay the bill or to make payment arrangements.
Send your medical certificate...
Aqua America, Inc.
Attention: Collections Department
762 W. Lancaster Avenue
Bryn Mawr, PA 19010
By fax: 1.866.780.8301
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