About Aqua Aid
Aqua Aid is an assistance program designed to enable customers in need to receive uninterrupted water service. The program is focused on customers within the communities Aqua serves and is funded by donations from Aqua customers like you. That way, neighbors can help neighbors directly in their own communities. One hundred percent of each donation goes directly to those who need it and the contribution is tax deductible.
In addition to financial assistance, customers can learn about water conservation and leak detection through WaterSmart Tips.
How are funds awarded and disbursed?
Aqua Aid is currently available for Illinois and New Jersey customers. Please call 877.987.2782 to request assistance on a delinquent account.
How do I make a donation?
- Provide your Aqua account number, name and address
- Select the frequency (one-time contribution or monthly) and amount of your donation.
How much can I donate?
The Aqua Aid program accepts donations starting a $1, although customers can choose to donate more. Donations can be set up as a one-time contribution or as a recurring monthly transaction.