• Mar 25, 2020 COVID-19 updates

    Special Alert

    COVID-19 updates

    Mar 25, 2020
    All Aqua COVID-19 updates will be posted and maintained here. Please visit this page often as additonal information will continue to be added.

  • Jan 29, 2021 Fraud alert for Aqua New Jersey customers

    Special Alert

    Fraud alert for Aqua New Jersey customers

    Jan 29, 2021

    Fraud alert for Aqua New Jersey customers: We’ve been notified that individuals have received FedEx packages with the address of the Aqua New Jersey southern division office, based in Blackwood, N.J., attached. Please know that this is not legitimate and is not being sent by Aqua New Jersey.  Thank you.

  • Feb 26, 2021 Aqua Texas customers: 2021 Ice Storm Updates

    Special Alert

    Aqua Texas customers: 2021 Ice Storm Updates

    Feb 26, 2021

    Aqua Texas customers 2021 Ice Storm Update:

    Water service has been restored across the state. There are boil water notices that still need to be lifted, and the most up-to-date list of boil notices and lifts can be found by visiting /our-states/texas.aspx or in PDF version here: https://bit.ly/3kq0qyH.

    We are working as quickly as possible to lift boil water notices. Due to the amount of boil notices caused by last week’s weather event and needing each sample to be analyzed and confirmed by a laboratory, timing for lifting notices has been slightly delayed in some instances. We appreciate your patience during this process as we work to lift all boil notices.

    Please know, the severe weather may have caused issues with the water pipelines within your home and on your property. We recognize water damage in your home or on your property can be overwhelming, anxiety producing and a significant financial strain, especially in times of state and federal emergency or disasters.

    Please find information on some steps you can take if your home has water damage or continues to experience water pressure issues here: /our-states/texas.aspx.

Aqua Water Utility Services

With more than 130 years in operation, Aqua, an Essential Utilities company, believes that water is a resource worth protecting, and we take our responsibility to protect and provide water services for the communities we serve seriously. We know that water is Earth's most essential resource and are committed to sustainable, transparent business practices.

Aqua currently provides wastewater and water utility services to more than 3 million people in eight states within the United States. As we continue to grow the company and its operations, Aqua strives to deliver excellent customer service and give back to the communities we serve.

For more information or customer inquiries, please contact our customer service center at 877.987.2782. Aqua also offers several convenient ways to access your water bill payment. Visit our Ways to Pay page to get started paying for water utility services online, by phone, in person or through other helpful options.