• Mar 25, 2020 COVID-19 updates

    Special Alert

    COVID-19 updates

    Mar 25, 2020
    All Aqua COVID-19 updates will be posted and maintained here. Please visit this page often as additonal information will continue to be added.

  • Jan 29, 2021 Fraud alert for Aqua New Jersey customers

    Special Alert

    Fraud alert for Aqua New Jersey customers

    Jan 29, 2021

    Fraud alert for Aqua New Jersey customers: We’ve been notified that individuals have received FedEx packages with the address of the Aqua New Jersey southern division office, based in Blackwood, N.J., attached. Please know that this is not legitimate and is not being sent by Aqua New Jersey.  Thank you.

  • Feb 17, 2021 Aqua Texas customers: 2021 Ice Storm Updates

    Special Alert

    Aqua Texas customers: 2021 Ice Storm Updates

    Feb 17, 2021

    Aqua Texas Customers:

    Please know Aqua's crews are responding and restoring service to customers as quickly as possible as it is safe to travel. As operators reach our sites and survey local impacts, we will provide updated service restoration information on a system-by-system basis. This system list will be updated twice daily on our website and social pages. Included on this list you will see that we have issued boil water notices for many areas and will continue to do so. We realize that many customers may still be without water because of power outages or other factors, but as your water service is restored and as a precaution, we ask that you boil your water for 1-2 minutes before consumption. Once Aqua can test the water to your system, we will follow up to lift the notice. 

    To view the most updated service outage, boil notices (system pressure advisories) and restoration information, please visit /our-states/texas.aspx.

Aqua Water Utility Services

With more than 130 years in operation, Aqua, an Essential Utilities company, believes that water is a resource worth protecting, and we take our responsibility to protect and provide water services for the communities we serve seriously. We know that water is Earth's most essential resource and are committed to sustainable, transparent business practices.

Aqua currently provides wastewater and water utility services to more than 3 million people in eight states within the United States. As we continue to grow the company and its operations, Aqua strives to deliver excellent customer service and give back to the communities we serve.

For more information or customer inquiries, please contact our customer service center at 877.987.2782. Aqua also offers several convenient ways to access your water bill payment. Visit our Ways to Pay page to get started paying for water utility services online, by phone, in person or through other helpful options.